Privacy Policy

1. Introduction

PriceLens ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Account Information

When you sign up, we collect your name, email address, and password. We use this to create and secure your account.

Competitor Data

You provide us with competitor names, domains, and URLs to monitor. We store this data to deliver our service.

Usage Data

We collect analytics events such as page views, feature usage, and login activity to improve our service.

Billing Information

We use Stripe for payment processing. We do not store your credit card details on our servers. Stripe handles all payment data securely.

3. How We Use Your Information

• To provide and maintain our service
• To monitor competitor pricing pages and generate AI analysis
• To send weekly digest emails and important service notifications
• To process payments and manage subscriptions
• To improve our service through usage analytics
• To detect, prevent, and address technical issues

4. Data Retention

We retain your account data and competitor monitoring data for as long as your account is active. If you delete your account, we permanently delete all your data within 30 days. Snapshot history is retained for trend analysis but is anonymized after account deletion.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS 1.3), encryption at rest, role-based access control, and regular security audits. Our database uses Row Level Security (RLS) to ensure users can only access their own data.

6. Third-Party Services

We use the following third-party services:

• Supabase — Database and authentication
• Stripe — Payment processing
• Resend — Email delivery
• MiniMax — AI analysis
• Vercel — Hosting and deployment
• Render — Worker hosting

Each service has its own privacy policy and data handling practices.

7. Your Rights

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt out of marketing communications

To exercise these rights, contact us at privacy@pricelens.io.

8. Cookies

We use essential cookies for authentication and session management. We do not use tracking cookies or sell your data to third parties.

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:
privacy@pricelens.io